At Marevelle, we are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and track your orders so you know what to expect from checkout to delivery.

Order Processing

Orders are processed during our regular business days.

Most orders are prepared and shipped within 1 to 5 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays begin processing on the next business day.

During periods of high order volume, processing times may be slightly longer. If a significant delay occurs, we will notify you using the contact information provided with your order.

Shipping Destinations

Marevelle currently ships to addresses within the United States.

If shipping becomes available to additional countries, this page will be updated accordingly.

Delivery Time

After your order has been shipped, estimated delivery times are generally:

• Standard Shipping: 5 to 7 business days

• Expedited Shipping: Available when offered during checkout

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated during checkout based on the shipping destination and selected delivery method.

If free shipping promotions are available, they will be clearly displayed on our website or during checkout.

Order Confirmation

After your order is placed, you will receive an order confirmation email containing a summary of your purchase.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Tracking Your Order

You can monitor your shipment using the tracking link included in your shipping confirmation email.

If you do not receive tracking information within a reasonable time after your order has been shipped, please contact our customer support team for assistance.

Shipping Address

Please review your shipping address carefully before completing your order.

Marevelle is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided during checkout.

If you notice an error after placing your order, contact us immediately. We will do our best to update the shipping address before your order is dispatched.

Failed Delivery Attempts

If a package cannot be delivered because of an incorrect address, failed delivery attempts, or the package is refused by the recipient, additional shipping charges may apply before the order can be reshipped.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery period, please contact us.

We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.

If your package is confirmed as lost during transit, we will review the situation and work with you to find an appropriate resolution.

Damaged Shipments

If your order arrives damaged, please get in touch with us within 7 days of receiving your package.

To help us process your request quickly, please provide:

• Your order number.

• A description of the issue.

• Clear photos of the product and packaging.

We will review your request and arrange a suitable resolution as quickly as possible.

Multiple Shipments

When an order contains multiple items, products may occasionally ship separately to ensure faster delivery.

You will receive tracking information for each shipment when applicable.

Order Cancellations

Orders may be cancelled before they have been processed for shipment.

Once an order has been dispatched, it can no longer be cancelled. Please refer to our Refund & Return Policy for information about eligible returns after delivery.

Contact Us

If you have any questions about shipping, delivery, or tracking your order, our customer support team is happy to assist.

Marevelle

Email: info@marevelle.com

Phone: +1 (706) 912-0630

Address: 16206 Bellflower Blvd, Bellflower, CA 90706, United States

For faster assistance, please include your order number when contacting us.